Patient Advocacy & Customer Relations

At HCMC, patient relations are a top priority. To strengthen the voice of our patients and enhance their experiences in our facilities, HCMC leadership has developed a dedicated Patient Advocacy Program.

Nicole Lamendola, our Patient Advocate, is here to support our patients through every step of their care journey. As part of our Grievance Program, Nicole receives and works to resolve all patient, family member and visitor complaints with compassion and efficiency.

Our focus is always on our patients, and we are committed to support and improve the satisfaction and experience of our patients.

If you require any assistance, please don’t hesitate to contact Nicole at (575) 751-5866.

Do you need assistance patient care concerns?

Nicole Lamendola, Patient Advocate
Quality Department
Office Phone: 575-751-5866
nicolela@taoshospital.org