Contact

Holy Cross Medical Center Billing Concerns:

(575) 751-8920
(800) 755-6236; ext. 8920

Billing Questions for Holy Cross Hospital Bills:

(800) 755-6236 or 575 751 8945
Fax: (575)751-7661
Self-Pay Accounts: (575)751-8945
Medicare Accounts: (575)751-8925

Insurance Accounts:
Last name A—I (575) 751-8921
Last name J—Q (575) 751-8924
Last name R—Z (575) 751-8935

Accounts Payable

Holy Cross Hospital
Carla Esquibel
(575) 751-8931
accountspayable@taoshospital.org

Taos Professional Services
Naomi Grant
(575) 751-8934
tpsaccountspayable@taoshospital.org

If you have a question that is not related to either of those two options you can call our accounts controller:

Controller
Dayna Duran
(575) 751-8946
dduran@taoshospital.org

Patient Advocacy & Customer Relations:

Patient relations is a top priority at HCMC. To give a stronger voice to our patients and to improve our patients’ experience in our facilities, the HCMC leadership has developed a Patient Advocacy program. 

Rebecca Ciletti, Patient Advocate
(575) 751-5866
rciletti@taoshospital.org

Assistance with Billing or Patient Care Concerns:

Rebecca Ciletti, Patient Advocate
(575) 751-5866
rciletti@taoshospital.org

Share your feedback with us!

Compliance & Ethical Concerns:

Renee Laughlin, RN, CPHRM, MHA, BSN
VP of Risk Management and Compliance, Compliance Officer
Office:  575.751.5793
Fax: 575.571.5845
Email: RLaughlin@taoshospital.org

Risk Management:

Renee Laughlin, RN, MHA, BSN, CPHRM
VP of Risk Management and Compliance, Compliance Officer
Office:  575.751.5793
Fax: 575.571.5845
Email: RLaughlin@TaosHospital.org

If you have a concern regarding the quality of care provided to you and would like to file a report with DNV visit:  dnvglhealthcare.com/patient-compliant-reports

Media Inquires:

Gayle Martinez
Marketing Communications Manager
(575) 751-5741
gmartinez@taoshospital.org