Holy Cross Medical Center Billing Concerns:
(575) 751-8920
(800) 755-6236; ext. 8920
Billing Questions for Holy Cross Hospital Bills:
(800) 755-6236 or 575 751 8945
Fax: (575)751-7661
Self-Pay Accounts: (575)751-8945
Medicare Accounts: (575)751-8925
Insurance Accounts:
Last name A—I (575) 751-8921
Last name J—Q (575) 751-8924
Last name R—Z (575) 751-8935
Accounts Payable
Holy Cross Hospital
Carla Esquibel
(575) 751-8931
accountspayable@taoshospital.org
Taos Professional Services
Naomi Grant
(575) 751-8934
tpsaccountspayable@taoshospital.org
If you have a question that is not related to either of those two options you can call our accounts controller:
Controller
Dayna Duran
(575) 751-8946
dduran@taoshospital.org
Patient Advocacy & Customer Relations:
Patient relations is a top priority at HCMC. To give a stronger voice to our patients and to improve our patients’ experience in our facilities, the HCMC leadership has developed a Patient Advocacy program.
Rebecca Ciletti, Patient Advocate
(575) 751-5866
rciletti@taoshospital.org
Assistance with Billing or Patient Care Concerns:
Rebecca Ciletti, Patient Advocate
(575) 751-5866
rciletti@taoshospital.org
Share your feedback with us!
Compliance & Ethical Concerns:
Renee Laughlin, RN, CPHRM, MHA, BSN
VP of Risk Management and Compliance, Compliance Officer
Office: 575.751.5793
Fax: 575.571.5845
Email: RLaughlin@taoshospital.org
Risk Management:
Renee Laughlin, RN, MHA, BSN, CPHRM
VP of Risk Management and Compliance, Compliance Officer
Office: 575.751.5793
Fax: 575.571.5845
Email: RLaughlin@TaosHospital.org
If you have a concern regarding the quality of care provided to you and would like to file a report with DNV visit: dnvglhealthcare.com/patient-compliant-reports
Media Inquires:
Gayle Martinez
Marketing Communications Manager
(575) 751-5741
gmartinez@taoshospital.org
