Holy Cross Medical Center Billing Concerns:
Local:
575-751-8945
Toll Free:
(877) 407-1847
To schedule an in-office meeting regarding billing questions:
575-751-8956
For Financial Assistance related questions:
575-751-5786
For refund related inquiries, please contact:
575-751-8902
Accounts Payable
Holy Cross Hospital
Carla Esquibel
(575) 751-8931
accountspayable@taoshospital.org
Controller
Dayna Duran
(575) 751-8946
dduran@taoshospital.org
Patient Advocacy & Customer Relations:
Patient relations is a top priority at HCMC. To give a stronger voice to our patients and to improve our patients’ experience in our facilities, the HCMC leadership has developed a Patient Advocacy program.
Rebecca Ciletti, Patient Advocate
(575) 751-5866
rciletti@taoshospital.org
Assistance with Patient Care Concerns:
Rebecca Ciletti, Patient Advocate
(575) 751-5866
rciletti@taoshospital.org
Share your feedback with us!
Compliance & Ethical Concerns:
Renee Laughlin, RN, CPHRM, MHA, BSN
VP of Risk Management and Compliance, Compliance Officer
Office: 575.751.5793
Fax: 575.571.5845
Email: RLaughlin@taoshospital.org
Risk Management:
Renee Laughlin, RN, MHA, BSN, CPHRM
VP of Risk Management and Compliance, Compliance Officer
Office: 575.751.5793
Fax: 575.571.5845
Email: RLaughlin@TaosHospital.org
If you have a concern regarding the quality of care provided to you and would like to file a report with DNV visit: dnvglhealthcare.com/patient-compliant-reports
Media Inquires:
Marketing Department
marketing@taoshospital.org
