Important Update Regarding Coronavirus

The health of our community is our priority, Holy Cross Medical Center is following the CDC interim guidelines as well as working closely with local, state, & federal government authorities.

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What to do if you are experiencing symptoms

If any of the following are true, call the Coronavirus Hotline at 1-855-600-3453

  • You have fever, cough, or shortness of breath, and in the 14 days before your symptoms started, you visited Europe, mainland China, South Korea, or Iran or were in contact with a person known to have COVID-19
  • You do not have fever, cough, or shortness of breath, but you did travel to Europe, mainland China, South Korea, or Iran, in the last 14 days, or were in contact with a person known to have COVID-19

Holy Cross Medical Center

Holy Cross Medical Center is the central hub for health care in north-central New Mexico. Our hospital and clinics are home to over 80 physicians, covering a variety of ever-expanding specialties that include internal medicine, wound care, dermatology, ob/gyn, orthopedics, general surgery, urology and a fully-staffed emergency department.

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Holy Cross Highlight

Monthly Video Update

In an effort to help our community understand the changes happening in health care and at the hospital, we will be posting regular updates from the administration at Holy Cross Medical Center to help share information with the public.

Board Review – February, 2020

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Financial Review – February, 2020

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Face Mask Sewing Pattern

There have been a lot of questions about what the community can do to help Holy Cross Hospital prepare during these uncertain times. We are wisely using and carefully monitoring the personal protective equipment (PPE) we have in stock. Though there are cases in Taos County, at this time we have not admitted any patients with COVID-19, and we have a healthy and well managed inventory of PPE. In an effort to stay ahead of the curve and be prepared, we are happily accepting donations of masks, washable gowns, gloves, and other protective equipment.

If have access to a sewing machine, we are encouraging community members to make masks following the instructions of the following video.

You will also need the following mask pattern:

If you have items you are interested in donating, please contact Sue Romansky at (575) 751-5812 or email Sue Romansky is the Vice President of Quality at Holy Cross Medical Center.

Coronavirus – Taos Area Response Forum – Thursday, March 26th

Holy Cross Hospital hosted a COVID-19 response forum via Facebook Live Thursday, March 26 at 2PM MST.

Community members will have a chance to hear from Holy Cross Hospital physicians and leadership, along with representatives from Taos County, the Town of Taos, Kit Carson Electric Cooperative, and the Taos Community Foundation with their updates and information on the newly formed Community Active in Disaster group. This will be a coordinated effort to inform the Enchanted Circle communities regarding the ongoing preparation and actions being taken by these entities.

Holy Cross Hospital is Actively Responding to Coronavirus (COVID-19)

Holy Cross Hospital staff has been planning diligently for several weeks to develop a complete response to the COVID-19 outbreak.  Those efforts increased when the Governor’s office announced New Mexico’s first presumptive positive case Coronavirus (COVID-19).  Multiple measures internally and externally have been implemented with staff working round the clock.

What are we working on at Holy Cross Hospital?

We have been coordinating with federal, state and local agencies in preparation for the Coronavirus outbreak. 

As of today, there is one point of entrance into the hospital for patients and visitors. Those coming to the hospital should expect to see tents outside of the ED and signage directing them to the proper area.  Holy Cross has implemented a questionnaire screening process to for all patients and visitors. 

As planned, we have limited our visitation hours from 9 a.m. to 8 p.m. daily allowing one visitor per day per person.  Social distancing measures have been put in place in our waiting areas, hallways, meeting rooms and throughout the hospital.

The emergency helicopter that services the hospital will now land in the parking lot across the street in a designated spot.  Additionally, the Wheeler Peak Café has been closed to the public until further notice. These are just a few of the new steps taken as a part of our emergency safety plan specific to COVID-19. 

If you are experiencing a fever, respiratory symptoms (e.g., cough, shortness of breath) or even mild flu-like symptoms, please limit community exposure. Stay home, limit contact with other people, and immediately contact your healthcare provider to discuss symptoms and any risk factors for COVID-19. Any individual who is symptomatic but does not have a healthcare provider should contact New Mexico Department of Health at (855-600-3453).

First Presumptive Positive Test Results for Taos County

Holy Cross Medical Center has announced a presumptive positive test result for COVID-19, the disease caused by the novel coronavirus. This is the first presumptive positive result for Taos County. The affected person is an adult male in his fifties.  The patient appears to have two residencies, one in an eastern state and one in Taos.  They have recently traveled to the east coast, including being in the Boston area.  According to non-Holy Cross sources, the patient is at their Taos residence and has self-quarantined.

Any Taos County resident who has developed fever, respiratory symptoms (e.g., cough, shortness of breath) or even mild flu-like symptoms need to limit community exposure. Stay home, limit contact with other people, and immediately contact your healthcare provider to discuss symptoms and any risk factors for COVID-19. Any individual who is symptomatic but does not have a healthcare provider should contact the New Mexico Department of Health at 855-600-3453.

Given the increasing spread of COVID-19 worldwide and in the United States, all people should take the following precautions to protect themselves and help prevent further community spread:

  • Stay home and avoid public places when sick (i.e. social distancing)
  • Cover mouth and nose when coughing and sneezing
  • Wash hands frequently
  • Avoid being within 6 feet (close contact) of a person who is sick
  • Avoid sharing drinks, smoking/vaping devices, or other utensils or objects that may transmit saliva
  • Disinfect frequently touched surfaces
  • Avoid being in groups of more than 10 people

For more information on COVID-19 in NM, please visit For the latest information from the CDC, please visit

Seeking Board of Trustee Applications

Holy Cross Board of Trustees is soliciting applications from qualified persons to fill two vacant seats on the hospital board.

  • One vacancy should be Governmental representative located in the hospital service area.
  • The second vacancy should be a Northern Taos County representative.

If you are interested in applying, please call Lenora Cisneros at 575-751-5766 or stop by the Holy Cross Hospital Administration Department to pick up an application. You may also access the application below.

Please mail your application, CV, and Conflict of Interest Disclosure Statement to:

Lenora Cisneros, Sr. Executive Assistant
1397 Weimer Rd.
Taos, NM 87571

Or send it via email to
Applications must be returned by the April 8, 2020 deadline.

Information about the Coronavirus.

The Coronavirus is at the fore-front of everyone’s mind and as concern and information continues to spread, we thought it would be important to share some information about the Coronavirus to help keep you and your family healthy.

Here are a few information packets to help you understand the virus better:

This information comes directly from the CDC and if you want to stay up to date on the virus, we suggest you visit the CDC website regularly.

Tips to help Stop the Spread of Germs

What are the symptoms of the Coronavirus?

Patient Advisory Council

Holy Cross Hospital is seeking volunteers from our community to join our new Patient & Family Advisory Council.

The council will consist of community members and Holy Cross staff working together in an effort to identify opportunities for improvement and develop solutions to advance patient service.

If you or a family member has used our services in the last two years please consider joining our Patient & Family Advisory Council.

Learn more

Contact Sue Romansky
or call (575) 751-5812.

Holy Cross Hospital Receives Four-Star Rating!

Holy Cross Hospital receives a four-star rating from the Centers for Medicare & Medicaid Services (CMS).

“We are pleased with our four-star rating”, said Bill Patten, CEO for Holy Cross Hospital.  “We have actively been striving toward improvements and this rating speaks to those efforts.”

The Centers for Medicare & Medicaid Services uses a five-star quality rating system to measure the experiences  and outcomes Medicare beneficiaries have with their healthcare system — the Star Rating Program. Healthcare organizations are rated on a scale of 1 to 5 stars, with 5 being the highest.

Star ratings are an important patient tool used throughout the health care industry.  CMS also uses the star ratings systems to rank hospital quality, allowing patients to make informed decisions about where they will receive care.

To learn more you can go to: