Visitor Information

Visitiation at Holy Cross Hospital During COVID-19

These COVID-19 days are so different for all of us.  We want you to know that the HCMC COVID-19 Team is constantly reviewing the latest COVID-19 guidelines with the sole purpose of protecting and providing a safe and healthy environment here at Holy Cross for our patients, visitors and our employees. Our goal is to ensure that all involved are as comfortable and as safe as possible. ADA rules apply equally to all patients.

One visitor in a 24-hour time-period MAY be allowed, but is not guaranteed.  Here is some information to make for a good hospital visit.

Food and Drinks
We are happy to say that the wheeler Peak Care is open to visitors to purchase meals and take back to the patient room.  We do still recommend that you bring snacks and drinks if your visit is to be extended

Visitation Guidelines (As of June 1st, 2021)

We recognize that having a family member, friend or support person to be able to accompany a patient is of high importance. In an effort to minimize exposure to all patients and staff, one visitor in a 24-hour time-period MAY be allowed, but is not guaranteed. Visitors may now come go and once they leave, but we do ask that visitors keep this to 4-5 trips or less in a 24-hour period.  We encourage you to plan accordingly. COVID patients MAY be allowed one visitor in a 24-hour period if that visitor can produce proof of completed vaccinations (completed meaning two weeks after final vaccination), or proof of resolved COVID positive within the last six months.

Med Surg – Visiting hours are from 8am to 8pm daily and limited to one visitor in a 24-hour period and with the Permission of the health care team.

ACU – A hospital team member will contact the ACU directly to inquire if visitation is appropriate. Please call 751-5840.

Obstetrics – The patient may have their primary support person plus one.  The patient must choose who these support persons are for the entirety of their stay.  We ask that support persons limit their coming and going from the hospital to 4-5 trips in a 24 hours period.  (We do not supply the second support person meal trays).

Emergency Department – Only patients should be in the ED waiting room unless the patient requires a support person.  A support person is a person identified as such by the patient or by the support person when the patient is unable to communicate the need.

Surgery – During hours of operation, 6AM to 5PM send the visitors around to the Ambulatory entrance where they can call the surgery desk to determine if visitor will be allowed entry.

Outpatient testing – Patients with disabilities/special needs will be allowed assistance from a caregiver during their outpatient testing. Documentation of need is not required.

Pastoral Visits- Patients in the COVID unit may have clergy visits for compassionate/end of life care. Patients outside the COVID unit may have regular clergy visits.