Policies & Procedures

A detailed brochure will be given to you upon admission to Holy Cross Hospital.

You or a family member may discuss these Rights and Responsibilities with any of our clinical compliance with the Federal Patient Self-Determination Act of 1990 and explains New Mexico Law that is related to the Act.

We Care About Your Safety

• Speak up! Don’t be afraid to ask questions if you have doubts or concerns about your treatment.
• Keep a written record of your medications and know what medications you are taking.
• Remind friends, family and health care providers to wash and sanitize their hands.
• Before going for a procedure or operation, make sure you know all about it and that it is the correct one for you.
• Understand your discharge instructions and medications before you leave.
•  If you have safety concerns, we want to hear from you. Please reach out to our Patient Advocate.

When you are admitted to the hospital, bring your current medications:

• Bring a list of the prescribed drugs, over-the-counter medications, home remedies, and nutritional supplements that you are currently taking and show it to the health professional(s) managing your care.
• Bring a list of medications that you cannot take (due to allergic reactions, etc). Give the reasons why, and show it to the health professional(s) managing your care.
• When admitted, ask how to contact the on-site Pharmacist.
• Ask the names of the medications that you are receiving during your hospital or health-system visit.
• Question anything about your medications that you do not understand or that does not seem right. Be especially alert to unexpected changes, such as a change in the appearance of your medication.
• Ask your health-system pharmacist if you have any questions about the treatments or medications, you receive.
• If you are too ill to follow these suggestions, ask a friend or relative to help.