Circle of Care for Families

Pregnancy, birth, postpartum support, parenting and child development

Families do not always know where to start, especially during pregnancy, after birth or while navigating the needs of a growing child. Holy Cross Medical Center’s Circle of Care helps connect families with the people, programs and resources that can support them along the way.

The Circle of Care brings together Labor and Delivery, First Steps Home Visiting, Taos Loves Kids, Lactation Support through ROAMS and Care Coordination through ROAMS. Families may enter through any of these services, and care coordination can help connect them to the next right support.

How the Circle of Care works

A family might first connect with support through a prenatal appointment, a childbirth class, Labor and Delivery, a home visitor, a parenting group, lactation support or a pediatric visit. From there, staff and community partners can help families identify what might be helpful next.

The goal is to make support easier to find, especially during major transitions like pregnancy, childbirth, the first weeks at home with a newborn, parenting stress, child development concerns, behavioral health needs or complex medical referrals.

Five connected supports for families

Care Coordination through ROAMS

Care coordination helps families understand available services, navigate referrals and connect with the right support during pregnancy, postpartum care and childhood.

Lauren Bailey, ROAMS care coordinator, works with perinatal individuals and children from birth to age 14 through Women’s Health Institute and Taos Clinic for Children & Youth. Care coordination is free.

Care coordination may help families connect with:

• Labor and Delivery
• First Steps Home Visiting
• Taos Loves Kids
• Lactation Support through ROAMS
• Therapy and behavioral health services
• Early childhood resources
• Housing supports
• Parent education programs
• Social Security benefits and other community resources

“I help families navigate local healthcare, social services, and community resources to ensure they receive comprehensive, coordinated care.”

– Lauren Bailey, ROAMS Care Coordinator

Labor and Delivery

Holy Cross Medical Center’s Labor and Delivery Department provides family-centered birth planning, childbirth classes, delivery care and postpartum support in a safe hospital setting.

Families can receive support with birth plans, medicated and unmedicated birthing options, labor, delivery, recovery and postpartum care. Holy Cross also offers Prepared Childbirth classes and tours of the Labor and Delivery Department.

Call for tours or childbirth class information:
(575) 751-5850

First Steps Home Visiting

First Steps offers free home visiting support for families from pregnancy through age five, with guidance around parenting, child development and community resources.

Home visitors work with families around their own questions, goals and needs. Support may include understanding child development, adjusting to parenting, building confidence and connecting with local services.

Contact First Steps:
(575) 751-5764

“I love that our work in home visiting is tailored specifically to each family’s questions, concerns and what they would like support in as a family. We are not a cookie-cutter program.”

– Jaci Imberger, MS, First Steps Program Manager

Taos Loves Kids

Taos Loves Kids provides free parenting classes and groups in English and Spanish for families from the prenatal period through age 18.

The program offers practical guidance, encouragement and connection for parents and caregivers. Classes are currently available over Zoom and are led by facilitators who understand the Taos community.

Lactation Support through ROAMS

Lactation Support through ROAMS helps eligible families with breastfeeding and feeding questions, including latching, milk supply, pumping, feeding plans, pain, infant weight concerns and follow-up support.

Through Holy Cross Medical Center’s ROAMS program, Jana Bailey, an International Board Certified Lactation Consultant, provides contracted lactation support for eligible families. The service is available to pregnant women and new mothers ages 15 to 44 in Taos, Colfax, Mora, Union and Harding counties who do not otherwise have access to lactation support through insurance.

Services may be available through Labor and Delivery before or after birth, virtual visits or office visits when appropriate. To find out if you qualify for lactation support through ROAMS, contact the care coordinator.

Who can benefit?

The Circle of Care may be helpful for families who are:

• Preparing for pregnancy or birth
• Looking for childbirth classes or a Labor and Delivery tour
• Adjusting to life with a newborn
• Seeking support with breastfeeding or feeding questions
• Looking for parenting classes or groups
• Navigating child development concerns
• Managing behavioral health, housing, insurance or referral needs
• Unsure which program or service is the right place to start

Start with care coordination

Whether you are preparing for birth, settling in with a newborn, looking for parenting support or trying to understand what resources are available, you do not have to figure it out alone.

The ROAMS care coordinator can help you understand available hospital-based, community-based and contracted resources, then connect you with the support that best fits your needs.

Lauren Bailey
ROAMS Care Coordinator
Email: LaurenBa@TaosHospital.org
Call: (505) 901-7289
Located at: Women’s Health Institute & Taos Clinic for Children & Youth